Product description

Collection: MISCANTO

Type: chenille

Composition: 100% PES

Weight: 430 g/m² ± 5%

Width: 145 cm ± 2 cm

Abrasion resistance: 70,000 cycles

Light fastness: 5

Color fastness to rubbing: 4-5 Dry // 5 Wet

Pilling resistance: 4-5

Flame retardant: YES

Products made from Imo Miscanto:

  • Mevy Upholstered Bed with Storage
Returns

You have 30 days* from the date of receipt to return the product. To properly return a product, you must send an email to hello@pillovely.com with the subject line "RETURN #(order number)". The package is returned at the customer's expense to the address: Kościelna 17A, 34-123 Chocznia, Poland.

How to properly make a return?

1. Disassemble the product - if you assembled it, carefully disassemble it, preferably to the same state in which you received it.
2. Pack securely - use the original packaging or similar. Remember that the product must be well protected. If it is damaged, we will not be able to refund your money.
3. Take a photo - before shipping, take a photo of the packaged product and attach it to the return form.
4. Fill out the form.
5. Send back the product - within 30 days of submitting the return form to us. Arrange transport and send the package to the address: Kościelna 17A, 34-123 Chocznia, Poland.

When will I receive my refund?

As soon as the shipment reaches our warehouse and passes verification, we will issue a refund within 14 days of receipt.

* Personalized products are not returnable.

Official distributor

PILLOVELY.COM SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ
Kościelna 17A, 34-123 Chocznia, Poland
Contact:hello@pillovely.com

FAQ

Need help? Check out our list of FAQs for more information.

Questions about this product

Which upholstery material is best?

Materials made from synthetic fibres, especially polyester and polyamide, are now considered the most hard-wearing upholstery fabrics. They are increasingly chosen instead of genuine leather because they are durable, easier to care for and less prone to cracking.

What types of upholstery fabric are there?

Commonly used upholstery materials include soft altara microfibre fabrics, flock fabrics produced by flocking, and woven fabrics with a strongly defined weave.

What fabric weight is right for a sofa?

Fabric weight is the mass of fabric per square metre and can affect its thickness and strength. Upholstery fabrics for sofas, armchairs or chairs often weigh around 200 to 500 g/m² or more. However, the durability of upholstery also depends on the weave, material composition and abrasion resistance.

What material is best for a corner sofa?

Microfibre is a good upholstery material, combining softness with easy care and resistance to dirt. Cotton fabrics blended with polyester are also worth considering, as they are breathable and less prone to pilling.

What upholstery fabrics are fashionable?

Among fashionable upholstery fabrics, velvet and velour are particularly popular. These materials combine an elegant look with comfort, and their subtle sheen gives rooms a more stylish and luxurious feel.

What should you look for when buying a corner sofa?

Whatever type of corner sofa you choose, it is worth carefully assessing the build quality. Carefully sewn upholstery, a solid frame and durable finishing materials that resist everyday damage are all important.

What colour corner sofa should I choose for the living room?

Sofas in neutral colours such as beige, grey or white remain a versatile and timeless choice. They are easy to match with different styles, and the character of a room can be quickly changed with accessories and decorations.

Which sofa colour shows dirt the least?

If you want dirt and signs of everyday use to be less noticeable, a sofa in a darker colour, such as grey or dark beige, is a good choice. Stains, dust and minor signs of wear are usually less visible on these shades.

Orders and customer service

Can I consult my choice before placing an order?

Yes. If you are debating between models, fabrics, colours, sizes, or configurations, please contact our team. We will help you go through the key issues and ensure that the chosen piece of furniture will meet your needs.

Can you prepare a visualization of the furniture in my interior?

Yes. We can prepare a visualization of a selected piece of furniture in your interior. Just send us a photo of the room, its dimensions, and indicate the model, color, and fabric you are interested in. This will make it easier for you to assess the proportions of the furniture and its fit into the overall arrangement.

What if I'm unsure about the color or fabric?

You can order free fabric samples and check the material in your own home. A sample allows you to see the actual shade, texture, and how the fabric looks in daylight and artificial light. You can typically order up to 5 different samples.

Can I buy furniture on installments?

Yes. At Pillovely, you can take advantage of the option to purchase furniture online in installments. Available financing options will appear during checkout, allowing you to choose the solution best suited to your budget.

Can I order furniture delivery and assembly?

At the moment, carry-in and assembly (Pillovely Service) is available for deliveries within Poland only. Outside Poland, we deliver your furniture to the address given in your order – see our shipping policy for details. If you have any questions, our team will be happy to help.

What should I do if I need help after placing an order?

Our team remains at your disposal even after purchase. If you have questions about your order, fulfillment, delivery, or product, you can contact Customer Service at: 604 833 422. We will help you check the status of your case and advise on further steps.

What if I notice a defect or damage after receiving the furniture?

If you notice a defect, damage or other irregularity, you can submit a complaint to our team. It is helpful to have your order number, a description of the situation, and photos showing the problem ready. Based on this information, we will be able to efficiently verify your submission and propose a further solution.

Can I return the product I ordered?

In specific cases, it is possible to return a product in accordance with the store's current rules and regulations regarding distance selling. Personalized products are not returnable. Before making a purchase, it is advisable to familiarize yourself with the current return policy.

How do I know if the furniture will fit in the apartment?

Before purchasing, check not only the dimensions of the furniture itself but also the width of doors, corridors, stairwells, and elevators. If you're unsure, you can send us photos and dimensions of the space: we'll help assess if the chosen model will be suitable.

I still have concerns about placing an order – can someone help me?

Of course. You don't have to make decisions on your own. You can contact our Customer Service Office: 733 701 733 or directly Ms. Oliwia at: 604 833 422. We will help you choose a product, fabric, configuration, check delivery options, payment or visualization, and answer your questions before finalizing your purchase.

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