Frequently Asked Questions
Questions about this category
What is the difference between a kitchen chair and a dining chair?
Kitchen chairs are usually smaller, lighter and more practical, as they are meant for everyday use. Dining chairs often offer more comfort, a more elegant look and a more decorative finish to suit the interior.
How high is a dining chair?
The standard seat height of a dining chair is usually 45–50 cm. This keeps a comfortable, ergonomic distance between the seat and the tabletop.
How do I choose dining chairs?
The optimal seat depth is 40–50 cm. Ideally, part of the thigh should extend beyond the edge of the seat, as this reduces pressure on the body and improves sitting comfort. A seat that is too shallow can cause pressure points, while one that is too deep makes proper back support difficult.
How can I tell if a dining chair is good quality?
Good-quality chairs usually have solid joints, e.g. mortise and tenon or dovetail, which increase their durability. It is best to avoid models held together only with nails or staples, as these can loosen over time. A sturdy chair should not wobble or creak when you sit on it.
How much space does a dining chair need?
Allow around 60 cm of width per person at the table so everyone can eat comfortably. Leave at least 75–90 cm of clear space around the table too, making it easier to pull chairs out and move around freely.
How do I choose the colour of dining chairs?
The colour of dining chairs can be matched to the table or the textiles in the room, or used as a contrasting accent. This keeps the scheme coherent without it becoming monotonous.
What dining chairs can I find at Pillovely?
Pillovely offers modern dining chairs in various styles – from minimalist models on metal legs to more elegant, glamour-inspired designs. The collections are designed to go easily with both classic wooden tables and modern open-plan living and dining spaces. The range includes upholstered models, swivel chairs and chairs with armrests.
Are upholstered dining chairs comfortable?
Yes, upholstered dining chairs offer greater sitting comfort than classic hard-seated models. A soft backrest and well-shaped seat make them ideal for long gatherings at the table. Pillovely offers models upholstered in velour, bouclé and other pleasant-to-the-touch fabrics.
Orders and customer service
What is the order fulfillment time?
The lead time depends on the chosen product and its availability. We always provide current updates on lead times, so you know exactly what stage your order is at. If you need a quick turnaround, please also check the Express Delivery tab.
After placing an order, can I change the fabric, color, or configuration?
If the order has not yet been submitted for processing, please contact us as soon as possible. We will check if it is still possible to make changes.
Can I choose any fabric for an upholstered piece of furniture?
Yes. We can make sofas, corner sofas, and upholstered beds in any fabric available in our offer. This allows you to match the color and texture of the material to your interior. Please note that furniture made in personalized fabric is not returnable.
How to choose the corner sofa side – right or left?
It's worth checking the marking and drawing of the specific model. If you're unsure which side to choose, send us a photo or a simple room plan, and we'll help you select the right variant.
Do all sofas and corner sofas have a sleeping function and a storage compartment?
No. The sleeping function and bedding container depend on the specific model. All available features can be found in the description of the selected product.
Which fabric should I choose if I have children or pets?
It is worth choosing a material that is easy to clean, resistant to abrasion, and everyday use. For pet owners, fabrics that minimize fur embedment and snags will also work well.
Can I see Pillovely furniture live?
Yes. We invite you to our showroom at Adama Mickiewicza 27 in Wadowice. There, you can see selected models, check their comfort, and compare available fabrics and colors.
Will I be kept informed about the progress of my order?
Yes. At every stage, we inform the client about the most important issues related to order fulfillment, including the current lead time, status, and planned delivery. If any changes occur, we also communicate them on an ongoing basis.
Will the furniture be delivered as a whole?
This depends on the product's construction. Sofas, corner sofas, beds, and other furniture may be delivered in several parts that need to be assembled on-site.
Do you ship furniture outside of Poland?
Yes. Pillovely sells and delivers to 11 markets. The possibility and cost of transport depend on the product and the destination country. If you want to order furniture abroad, please contact us and we will check the available delivery options.

















