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Frequently Asked Questions

Questions about this category

What types of mattresses are there?

Mattresses are most often divided by construction: foam, pocket-sprung, latex and hybrid. Each offers a different level of contouring, springiness and support. The right choice depends on factors such as preferred firmness, body weight, any allergies and sleeping position, so that the mattress supports the spine properly.

How much does a good mattress cost?

In Poland, standard models usually cost around 1500–2000 PLN, while more luxurious and modern mattresses can cost up to 5000 PLN. Children's mattresses are a cheaper option, with good models available for a few hundred PLN.

Which mattress is the healthiest to sleep on?

The healthiest mattress is one that adapts well to the body, supports the spine in a natural position and reduces pressure. Memory foam, latex and hybrid mattresses suited to your weight and sleeping position are considered particularly beneficial. It is also important that they are breathable and hypoallergenic.

Which mattress is better, foam or sprung?

The choice between a foam and a sprung mattress depends on individual needs. Foam mattresses, especially memory foam, contour better to the body, provide targeted support and are well suited to allergy sufferers. Sprung mattresses, particularly pocket-sprung, are more springy, durable and breathable, so they may be a better choice for people who overheat easily.

Which mattress, H3 or H4?

An H3 mattress is medium-firm and recommended for people weighing 80–100 kg, or lighter people who prefer a firmer surface. An H4 mattress is firm and suits people over 100 kg, as well as lighter users who like a very stable sleeping surface.

What are the signs of a poorly chosen mattress?

One of the most common signs of a poorly chosen mattress is back, neck or shoulder pain on waking. If it passes after an hour or two, it may mean your body did not have proper support during the night and your muscles were overly tense instead of recovering.

How do I choose mattress firmness based on weight?

Start choosing a mattress by considering your weight. People weighing up to 60 kg are usually recommended soft H1–H2 models, at 80–100 kg an H3 mattress works best, and above 110 kg it is worth choosing a firmer H4 or H5 model.

What are Pillovely mattresses?

Pillovely mattresses are sleep products designed with comfort, ergonomics and body support during sleep in mind.

Orders and customer service

What is the order fulfillment time?

The lead time depends on the chosen product and its availability. We always provide current updates on lead times, so you know exactly what stage your order is at. If you need a quick turnaround, please also check the Express Delivery tab.

After placing an order, can I change the fabric, color, or configuration?

If the order has not yet been submitted for processing, please contact us as soon as possible. We will check if it is still possible to make changes.

Can I choose any fabric for an upholstered piece of furniture?

Yes. We can make sofas, corner sofas, and upholstered beds in any fabric available in our offer. This allows you to match the color and texture of the material to your interior. Please note that furniture made in personalized fabric is not returnable.

How to choose the corner sofa side – right or left?

It's worth checking the marking and drawing of the specific model. If you're unsure which side to choose, send us a photo or a simple room plan, and we'll help you select the right variant.

Do all sofas and corner sofas have a sleeping function and a storage compartment?

No. The sleeping function and bedding container depend on the specific model. All available features can be found in the description of the selected product.

Which fabric should I choose if I have children or pets?

It is worth choosing a material that is easy to clean, resistant to abrasion, and everyday use. For pet owners, fabrics that minimize fur embedment and snags will also work well.

Can I see Pillovely furniture live?

Yes. We invite you to our showroom at Adama Mickiewicza 27 in Wadowice. There, you can see selected models, check their comfort, and compare available fabrics and colors.

Will I be kept informed about the progress of my order?

Yes. At every stage, we inform the client about the most important issues related to order fulfillment, including the current lead time, status, and planned delivery. If any changes occur, we also communicate them on an ongoing basis.

Will the furniture be delivered as a whole?

This depends on the product's construction. Sofas, corner sofas, beds, and other furniture may be delivered in several parts that need to be assembled on-site.

Do you ship furniture outside of Poland?

Yes. Pillovely sells and delivers to 11 markets. The possibility and cost of transport depend on the product and the destination country. If you want to order furniture abroad, please contact us and we will check the available delivery options.

Mattresses - Pillovely.com

How to Choose the Best Mattresses for Sleeping? Comfort Tailored to Your Needs

When choosing the best mattresses for sleeping, it is important to consider firmness, filling type and how well the mattress adapts to your body. The best mattresses provide stable support and the right level of elasticity, allowing muscles to fully relax. A good mattress helps maintain proper spinal alignment, which contributes to healthier sleep and better daily recovery.

The Most Comfortable and High-Quality Mattresses for the Bedroom - Which Ones Ensure Healthy Sleep?

The most comfortable and high-quality mattresses for the bedroom combine supportive resilience with a soft, comfortable surface. A mattress should adapt to the natural curves of the body, while its core - whether high-resilience foam or pocket springs - should distribute weight evenly. Good mattresses for sleeping also allow proper airflow, helping maintain freshness and a comfortable sleeping environment.

Bed Mattresses and Ergonomics - How to Choose the Right Mattress for You

Choosing the right bed mattress means understanding the differences in firmness levels, internal layers and technologies. A mattress should support ergonomic spinal alignment, whether you sleep on your side, back or stomach. The best mattresses are available in various firmness options, allowing you to select a model that suits your body weight and personal sleep habits.

Modern Mattresses - Technologies That Transform Sleep Quality

Modern mattresses use advanced technologies to enhance comfort and durability. Memory foam adapts to the body under the influence of temperature, while pocket springs respond individually to pressure. As a result, modern bed mattresses minimise motion transfer and provide stability even when your partner moves during the night. Modern mattresses are also well suited for allergy sufferers - special covers and ventilation systems help maintain freshness and hygiene for years.