Frequently Asked Questions
Questions about this category
Which is better for the living room: a sofa or a corner sofa?
A sofa works well when you want a light look, flexible placement and easy styling. A corner sofa is the better choice if you want to make the most of the available space and need more seating.
What should I look for when buying a corner sofa?
When choosing a corner sofa, consider its dimensions, features such as a sleeping function or storage, solid filling and a durable, easy-to-clean fabric. Before buying, measure the available space carefully, choose the right side for the corner and check that the sofa is comfortable.
Which is better in a sofa: foam or springs?
Choosing a sofa with springs or foam depends mainly on how it will be used. Springs, especially Bonnell springs, are more durable and work well for everyday sleeping, providing stable support. Foam, particularly high-resilience HR foam, is softer and moulds better to the body, making it comfortable for sitting. A good compromise is a model that combines springs with foam.
What is the best material for a sofa?
The best sofa material should be durable, easy to clean and pleasant to the touch. Velour and water-repellent fabrics such as Magic Velvet or Monolith are currently very popular, as they look elegant, resist stains and are easy to care for.
What should you avoid when buying a sofa?
When choosing a sofa, avoid common mistakes such as measuring the space inaccurately, overlooking build and material quality, choosing the wrong style or size, and not taking comfort and functionality into account.
What is the difference between a left-hand and a right-hand sofa?
To determine the side of a corner sofa, imagine standing in front of it and looking at it. A left-hand facing (LHF) corner sofa has the longer section, i.e. the chaise or extended seat, on the left, while a right-hand facing (RHF) corner sofa has it on the right.
What is the standard size of a corner sofa?
Standard corner sofas are usually 80–100 cm high, 200–250 cm wide and 50–70 cm deep. A model that is too large can overwhelm a small living room, take up a lot of space and make it difficult to move around freely.
How can you tell a sofa is high quality?
High-quality sofas often have serpentine springs or hand-tied eight-way springs, which hold their shape well and provide the right elasticity. Filling such as firm foam or down protects the frame and upholstery while also increasing comfort.
Orders and customer service
What is the order fulfillment time?
The lead time depends on the chosen product and its availability. We always provide current updates on lead times, so you know exactly what stage your order is at. If you need a quick turnaround, please also check the Express Delivery tab.
After placing an order, can I change the fabric, color, or configuration?
If the order has not yet been submitted for processing, please contact us as soon as possible. We will check if it is still possible to make changes.
Can I choose any fabric for an upholstered piece of furniture?
Yes. We can make sofas, corner sofas, and upholstered beds in any fabric available in our offer. This allows you to match the color and texture of the material to your interior. Please note that furniture made in personalized fabric is not returnable.
How to choose the corner sofa side – right or left?
It's worth checking the marking and drawing of the specific model. If you're unsure which side to choose, send us a photo or a simple room plan, and we'll help you select the right variant.
Do all sofas and corner sofas have a sleeping function and a storage compartment?
No. The sleeping function and bedding container depend on the specific model. All available features can be found in the description of the selected product.
Which fabric should I choose if I have children or pets?
It is worth choosing a material that is easy to clean, resistant to abrasion, and everyday use. For pet owners, fabrics that minimize fur embedment and snags will also work well.
Can I see Pillovely furniture live?
Yes. We invite you to our showroom at Adama Mickiewicza 27 in Wadowice. There, you can see selected models, check their comfort, and compare available fabrics and colors.
Will I be kept informed about the progress of my order?
Yes. At every stage, we inform the client about the most important issues related to order fulfillment, including the current lead time, status, and planned delivery. If any changes occur, we also communicate them on an ongoing basis.
Will the furniture be delivered as a whole?
This depends on the product's construction. Sofas, corner sofas, beds, and other furniture may be delivered in several parts that need to be assembled on-site.
Do you ship furniture outside of Poland?
Yes. Pillovely sells and delivers to 11 markets. The possibility and cost of transport depend on the product and the destination country. If you want to order furniture abroad, please contact us and we will check the available delivery options.
