Frequently Asked Questions
Questions about this category
Where should I start when furnishing a home from scratch?
Start with a plan: measure the rooms, set a budget and style, then choose the largest pieces of furniture, such as the sofa, bed or table. Accessories, textiles and lighting are best chosen last, once the colours and layout are settled.
How do you furnish a flat from scratch on a small budget?
Buy in stages and focus first on everyday products. Textiles, pillows, duvets and bedding can quickly improve the comfort of a home without costly renovation.
Which products matter most when furnishing a bedroom?
The foundation of a comfortable bedroom is the right mattress, pillow, duvet and bedding. Well-chosen textiles affect sleep quality and everyday comfort.
Is it worth investing in high-quality bedding when you first furnish your home?
Yes, because bedding is used every day and directly affects sleep comfort. Natural materials are durable, breathable and easier to care for.
How do you furnish a small flat from scratch?
Light colours, multifunctional furniture and minimalist accessories work best in small interiors. Making the most of storage space is also important.
What should you buy first for a new flat?
The priorities are usually a bed, bedding, towels, basic kitchen equipment and lighting. Only after that is it worth investing in decorations and accessories.
How do you create a cosy home from scratch?
Cosiness comes from soft textiles, warm light and muted colours. Decorative cushions, blankets and natural materials help create a comfortable atmosphere.
Which accessories work best in a new flat?
Versatile accessories include cushions, throws, curtains and storage organisers. They let you quickly add style to a space and make it more functional.
How do you furnish a flat in a minimalist style?
Minimalism is based on simple forms, a limited number of accessories and neutral colours. Choose good-quality, functional products rather than lots of random items.
Why is sleep comfort important when furnishing a flat?
The bedroom is one of the most used rooms in the home. Well-chosen pillows, duvets and bedding help create a comfortable place to recover every day.
Orders and customer service
What is the order fulfillment time?
The lead time depends on the chosen product and its availability. We always provide current updates on lead times, so you know exactly what stage your order is at. If you need a quick turnaround, please also check the Express Delivery tab.
After placing an order, can I change the fabric, color, or configuration?
If the order has not yet been submitted for processing, please contact us as soon as possible. We will check if it is still possible to make changes.
Can I choose any fabric for an upholstered piece of furniture?
Yes. We can make sofas, corner sofas, and upholstered beds in any fabric available in our offer. This allows you to match the color and texture of the material to your interior. Please note that furniture made in personalized fabric is not returnable.
How to choose the corner sofa side – right or left?
It's worth checking the marking and drawing of the specific model. If you're unsure which side to choose, send us a photo or a simple room plan, and we'll help you select the right variant.
Do all sofas and corner sofas have a sleeping function and a storage compartment?
No. The sleeping function and bedding container depend on the specific model. All available features can be found in the description of the selected product.
Which fabric should I choose if I have children or pets?
It is worth choosing a material that is easy to clean, resistant to abrasion, and everyday use. For pet owners, fabrics that minimize fur embedment and snags will also work well.
Can I see Pillovely furniture live?
Yes. We invite you to our showroom at Adama Mickiewicza 27 in Wadowice. There, you can see selected models, check their comfort, and compare available fabrics and colors.
Will I be kept informed about the progress of my order?
Yes. At every stage, we inform the client about the most important issues related to order fulfillment, including the current lead time, status, and planned delivery. If any changes occur, we also communicate them on an ongoing basis.
Will the furniture be delivered as a whole?
This depends on the product's construction. Sofas, corner sofas, beds, and other furniture may be delivered in several parts that need to be assembled on-site.
Do you ship furniture outside of Poland?
Yes. Pillovely sells and delivers to 11 markets. The possibility and cost of transport depend on the product and the destination country. If you want to order furniture abroad, please contact us and we will check the available delivery options.
